Can Artificial Intelligence replace the work of humans?

September 12, 2023

Concern about the end of human presence in the workplace is not just a current issue. New technologies have always made certain jobs obsolete while giving rise to new ones. The main problem is the time it takes for a society to assimilate these changes, as it often requires generations and even major social, political and economic changes.


Key challenges in responsible AI: inclusivity and democratization of technology

The big problem with these rapid advances is that there is a stabilization time between the disappearance of some jobs and the creation of new ones. While in previous revolutions society has had entire generations to assimilate the arrival of new professions, the technological development brought about by AI is exponential, which makes it difficult for society and workers to adapt to the changes, becoming permanently outdated.

Since the beginning of the 2000s with the Internet and even today, we continue to see how, although the advances have been enormous, there are still gaps in its integration in public administrations, in the adequacy of public and private services for our elders and children, or in coverage in rural areas. If we do not work actively to avoid this, with a vision of inclusiveness and democratization of technology, the revolution implied by AI will only increase the so-called digital divide and, with it, social differences.

This is a cause for concern since the acceleration of technological development could invalidate the idea that new technologies destroy jobs while creating new professions, and that societies and their workers eventually adapt to these changes.


What can companies do to mitigate these effects?

Given this situation it is important for companies to adopt a responsible AI posture in their business, such as implementing AI systems and applications to amplify the capabilities of employees, not simply to replace them with a cheaper version of a worker. The former will ensure that society assimilates these changes faster and better and that the enterprise not only increases in speed and productivity, but in the complexity and quality of the goods and services it produces.

The coexistence of both will guarantee activities with more advanced and higher quality results, at a cost and in a timeframe that were previously impossible. With different capabilities such as those now offered by AI, we will be able to address as a company and as a society challenges that today are unattainable due to the time and resources involved.

The trend of the company must always be focused on betting and investing in innovation, and on a positive impact on the society where it does business. This will involve a responsible vision of AI and actively working in a world where AI algorithms do not replace human beings, but amplify them.

In ARQUIMEA Research Center we are committed to innovation and Artificial Intelligence to try to respond to the great challenges posed by society, always with a responsible technological vision that allows us to enhance the intelligence of our professionals, while multiplying the goods and services we offer with greater quality and speed.